FAQs Medical Services - High Plains Community Health Center

Have questions? We’re here to help.

At High Plains Community Health Center, we know that navigating your healthcare options can sometimes feel overwhelming. That’s why we’ve created this FAQ section—to provide quick, clear answers to the most common questions we hear from our patients and community.

Whether you’re wondering about services, appointments, insurance, or costs, you’ll find helpful information right here. And if you don’t see what you’re looking for, our team is always just a phone call away.

Yes! We accept new patients of all ages and all insurances including, Medicare, Medicaid and all commercial insurances. Please bring your insurance card with you to your appointments for proper billing.

We see all patients regardless of their ability to pay. You may qualify for free or reduced services, please call 719-336-0261 for details or to schedule an appointment with our Outreach Department. We have convenient scheduling options available Monday through Friday including appointments after 5:00. Learn about our sliding fee scale. 

Yes! If you call or as you come in for an appointment please identify yourself as a Spanish speaker and we will connect you with our interpreters.

We have many ways to access care. You may call 719-336-0261 to schedule an appointment at any time. If you have access to the Patient Portal you may request an appointment online.

High Plains is a 501(c)3 non-profit organization governed by a Board of Directors representative of the local population we serve. Our health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n). The purpose of High Plains is to provide accessible, quality health care.