Privacy Policy

Effective Date: [Insert Date]

High Plains Community Health Center (“HPCHC,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit highplainschc.net (“Website”) or interact with us through online services.

By using this Website, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of information when you visit our Website or use our services:

a. Personal Information

  • Name, address, phone number, email address

  • Date of birth or demographic details

  • Insurance and billing information

  • Login credentials for our patient portal

b. Health Information

  • Medical history, treatment details, prescription data, and any information you submit through the patient portal or contact forms.

c. Technical Information

  • IP address, browser type, device data, and usage statistics collected via cookies and analytics tools.


2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide healthcare services and manage patient care

  • To respond to inquiries and schedule appointments

  • To operate and improve our Website and services

  • To send appointment reminders and health-related updates (with your consent)

  • To comply with legal obligations (e.g., HIPAA, applicable state laws)


3. Sharing Your Information

We may share your information with:

  • Healthcare providers and staff involved in your treatment

  • Third-party service providers who help us operate the Website and provide services (e.g., IT, billing, analytics)

  • Insurance companies for billing and claims purposes

  • Law enforcement or public authorities, when required by law or to protect our rights or the safety of others

We do not sell or rent your personal or health information to third parties.


4. Your Rights and Choices

Depending on your relationship with us and applicable laws, you may have rights to:

  • Access your health records

  • Request corrections to inaccurate information

  • Request restrictions on certain uses or disclosures

  • Receive a list of disclosures we’ve made

  • Opt out of non-essential communications

To exercise these rights, please contact us at [Insert Email Address] or call [Insert Phone Number].


5. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.


6. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our Website. You may disable cookies through your browser settings, but some features of the Website may not function properly.


7. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect personal information from children without parental consent. If you believe a child has provided us information, please contact us so we can delete it.


8. Links to Third-Party Sites

This Website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any information.


9. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.


10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

High Plains Community Health Center
201 Kendall Dr, Lamar, CO 81052
Phone: (719) 336-0261