Privacy Policy
Effective Date: [Insert Date]
High Plains Community Health Center (“HPCHC,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit highplainschc.net (“Website”) or interact with us through online services.
By using this Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you visit our Website or use our services:
a. Personal Information
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Name, address, phone number, email address
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Date of birth or demographic details
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Insurance and billing information
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Login credentials for our patient portal
b. Health Information
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Medical history, treatment details, prescription data, and any information you submit through the patient portal or contact forms.
- Information submitted through our patient portal is handled through our secure patient portal system and is subject to applicable privacy and security requirements. The Website does not collect or process medical records through standard website pages.
c. Technical Information
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When visitors use our Website, we may automatically collect limited technical information, such as browser type, device information, general usage statistics, and information related to website performance. This information helps us understand how visitors use our Website and improve website functionality. Analytics technologies are only activated after visitors provide consent through our cookie preference settings.
2. How We Use Your Information
We may use the information we collect for the following purposes:
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To provide healthcare services and manage patient care
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To respond to inquiries and schedule appointments
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To analyze website usage trends and improve website performance, where permitted based on your cookie preferences.
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To send appointment reminders and health-related updates (with your consent)
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To comply with legal obligations (e.g., HIPAA, applicable state laws)
3. Sharing Your Information
We may share your information with:
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Healthcare providers and staff involved in your treatment
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Third-party service providers who support our operations, including technology providers, website hosting providers, and analytics providers used to understand general website usage and improve website performance.
- Website analytics providers do not receive information submitted through our patient portal or clinical systems.
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Insurance companies for billing and claims purposes
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Law enforcement or public authorities, when required by law or to protect our rights or the safety of others
We do not sell or rent your personal or health information to third parties.
4. Your Rights and Choices
Depending on your relationship with us and applicable laws, you may have rights to:
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Access your health records
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Request corrections to inaccurate information
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Request restrictions on certain uses or disclosures
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Receive a list of disclosures we’ve made
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Opt out of non-essential communications
To exercise these rights, please contact us at contact@highplainschc.net or call (719) 336-0261.
5. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
6. Cookies and Tracking
6. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to support website functionality, improve performance, and understand general website usage. Some cookies are necessary for the operation of the Website, while others, such as analytics cookies, are used only after a visitor provides consent through our cookie preference settings.
We use Google Analytics to better understand how visitors interact with our Website. Google Analytics may collect information such as pages visited, browser type, device information, and general website usage data. This information is used to improve Website performance and user experience.
Visitors may manage their cookie preferences at any time through the cookie settings available on our Website.
7. Children’s Privacy
Our Website is not intended for children under 13. We do not knowingly collect personal information from children without parental consent. If you believe a child has provided us information, please contact us so we can delete it.
8. Links to Third-Party Sites
This Website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any information.
9. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
High Plains Community Health Center
201 Kendall Dr, Lamar, CO 81052
Phone: (719) 336-0261